Zappos

Zappos is an American online shoe and clothing retailer founded in 1999 by Nick Swinmurn and headquartered in Las Vegas, Nevada. The company was acquired by Amazon in 2009 for approximately 1.2 billion USD and operates as a subsidiary. Zappos is widely recognized for its customer service philosophy, which emphasizes a 365-day return policy and free shipping in both directions. The retailer specializes in footwear but has expanded to carry a broad range of clothing, handbags, accessories, and...

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